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General Questions about Affiliate Programs
Questions about Worldwide Brands' Affiliate Program
What is
Affiliate Marketing?
Affiliate Marketing is a performance-based, revenue-sharing marketing
strategy utilized by many ecommerce merchants to promote their products.
Affiliates consist of any one who wants to generate extra income by
promoting another merchants products through their websites, e-stores,
opt-in email databases, etc. Merchants pay the Affiliates a commission for
referring business to the merchant website resulting in a desired action
occurring such as a sale, lead, download or subscription. Worldwide Brands
affiliate marketing strategy is based on pay per sale plan. For every sale
made by traffic through an affiliates website, the affiliate earns a 25%
commission on the sale. For any referred affiliate sale, the first tier
affiliate receives an additional 10% commission on the sale.
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Do I Have To Have A
Website To Become An Affiliate?
In most cases, the answer is yes. We prefer Affiliates who are active on the
Internet and are looking for additional income opportunities for their
websites. However, all you need is the ability to generate traffic through a
link (such as a text link or banner in an email). Make sure that you are
using opt-in e-mails. Worldwide Brands has a strict NO SPAMMING policy. If
you are planning on promoting your affiliate link(s) through search engines
or established sites such as eBay or mySpace, then we
strongly recommend that you review their policies and regulations on
displaying affiliate links to external websites.
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Where
can I get training on Affiliate Marketing?
myAffiliateProgram.com offers
a free training center that you can find a variety of information about
affiliate marketing such as how to get started and how it all works. You can
access the training center through your Affiliate Administration area.
Go to the Affiliate Center and Login to your account and select the
"Training Center" tab.
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How
Do Affiliate Programs Work?
There are many different types of affiliate programs. Affiliate Programs are
FREE to join. After joining you will receive a unique Affiliate id to use with a text ad or a banner ad
(we provide you with a selection to choose from) on your site, OR you can
use our links in your emails! Worldwide Brands assigns a unique number as
your affiliate id. Your affiliate number is used to track
visitors from your site or your email to ours. A cookie is placed on the
visitor's computer. Different companies have different settings but for
Worldwide Brands the cookie life is set for 180 days. Each visitor is tracked so that even if a
visitor doesn't buy on their first visit, but returns later to purchase any
of our products, we will know it came from your site. You'll earn a
commission on any sales made to that customer as long as the cookie has not
been deleted or replaced by another affiliate's cookie.
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How Often Can I
Check My Sales?
Our affiliate management
system is REAL TIME which means you have access 24
hours a day and can check your account as often as you like. The
administration area gives you the ability to see your click thru rates,
banner impressions, Confirmed Sales, Tier Sales, Tier Commission, Commission
due for the month. Plus, an email will be sent notifying you on activity
within your account such as a sale made through your affiliate code or one
of your referrals signed up as an affiliate.
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Why does Worldwide
Brands use a third party solution provider for the Affiliate Program?
Worldwide Brands uses myAffiliateProgram.com (Kowabunga Technologies) to manage the tracking of
commissions and sales associated to affiliate IDs. We chose this arrangement
to ensure you that all your sales and statistics will be accurately recorded
and tracked.
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How and When Do I Get
Paid?
Our Accounting Department issues checks during the second week of every
month for the previous months sales. If you have questions regarding your
checks at any time, you can call or email the
Affiliate Manager. Starting January 2007, if you would prefer to
be paid via PayPal you can opt-in to it by logging into your Affiliate
Administration Area and updating your Account Profile.
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What is Worldwide Brands Customer Profile?
EVERY Internet product seller, including the tens of millions who use eBay,
is a potential customer. Our customer profile includes new entrepreneurs who
are just getting started and experienced entrepreneurs who looking to expand
with new suppliers. It also includes anyone who is looking to find what they
want to sell. Not many Affiliate Programs have such a broad market!
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When and How do I need to fill out a W9
or W8BEN for taxes?
By federal law, Worldwide Brands is required to file 1099s for any
United States company
or person earning over $600.00 for the calendar year. Worldwide Brands will
provide a W9 form for you to fill out after initial account setup. An updated W9 form will need to be submitted annually. After
receiving the form, please make sure that the name under Name or Business
Name is legible and that Worldwide Brands, Inc. is listed under the block
labeled "Requestor's Name and Address (Optional)".
International affiliates
(affiliates residing outside the United States)
are required to submit a W8BEN prior to
receiving the first commission check. Worldwide
Brands will provide a W8BEN form for you to fill
out after initial account setup. commission
checks will be held until the W8BEN form is
received. Completion of these forms is a US
government requirement. Taxes are not withheld
by Worldwide Brands, but without the form on
file payments can not be sent to international
account holders.
Once completed, then submit the W9
or W8BEN form using one of these methods:
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Fax your completed W9 form to FAX # 407 478 8152
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Mail it to ATTN: Colleen Darwent, Affiliate
Manager, Worldwide
Brands, Inc., 2250 Lucien Way, Suite 250, Maitland, FL 32751
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Email a scanned copy in
PDF Format of your signed form to
affiliateteam@worldwidebrands.com
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I am not receiving any email from Worldwide Brands
confirming commissions or general contact information.
Any communications will be made to the email address that you provided us in
you profile. Please keep your contact information up to date and white list
affiliateteam@worldwidebrands.com for all communications. You can update your
contact information by logging in to your Affiliate Login through the
Affiliate Center.
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How can I check that my affiliate code is
working correctly?
Instructions to confirm the affiliate code is correct in the link or banner
code on your website:
1) Log in to your Affiliate account through the Affiliate Login in the
Affiliate Center. Use your affiliate id as username. If you have
forgotten your password, select Email Lost Password, and it will be emailed to the
email in your profile.
2) Select the affiliate links on your website
3) Select Refresh on the your administration page to confirm that the click
thrus are updating on the Affiliate Administration statistics table. The
table updates in real time for the click-thrus, so you can select your links
on your website and confirm the number of click-thrus listed on the
Administration page. If your code is correct then the click-thrus will
update respectively.
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I lost my password to my Administration area.
Can you please send it to me?
We use a third party affiliate program which does not give us access to your
password protected statistics page or your password. Log in to your
Affiliate account through the Affiliate Login in the
Affiliate Center. Enter your affiliate ID and then select "Email lost password.” Your password will be emailed to the email address on
file. If you do not have access to the email address on file, then send a
request to the
Affiliate Manager to have your password reset. For security purposes,
please include in your email your mailing address on file, email address on
file, or phone number on file for verification. The affiliate manager will
send a request to have your password reset. This process may take a couple
of days pending the customer support center availability at
myAffiliateProgram.com.
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I forgot my Affiliate ID. Could you please send
it to me?
Send a request to the
Affiliate Manager to have your affiliate code sent to you via email. For
security purposes, please include in your email your mailing address on
file, email address on file, or phone number on file for verification.
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I don't have access to my email on file
anymore, and I lost my password. Can I have the password reset?
We use a third party solution provider which does not give us access to your
password protected statistics page or your password. Send a request to the
Affiliate Manager to have your password reset. For security purposes,
please include in your email your mailing address on file, email address on
file, or phone number on file for verification. The affiliate manager will
send a request to Worldwide Brands third party solution provider to have
your password reset. This process may take a couple of days pending the
customer support center availability at the third party solution provider.
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I use the old style links. Do they still work?
Yes, the old style links that redirect through myaffiliateprogram continue to work as normal. However, we will be
offering new features in the future that will require your links to be updated. In addition, the old style links
do not give you the benefit of Search Engine Optimization because they do not link directly to our site.
They link directly to myaffiliateprogram.com instead. We recommend updating them as soon as possible.
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Why can't I see my statistics before
November?
Worldwide Brands upgraded from Version 5 to Version 8 of myAffiliateProgram on November 1, 2006.
This upgrade provided many new features to our affiliates. However, due to the program requirements at Kowabunga the data could not all be transferred directly to V8. There is a link to the all statistics data prior to November 1st under View Reports titled "V5 Statistics". Select this to access your Version 5 statistics.
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Were my second tier affiliates carried over when the
program was upgraded?
Yes! If you joined the affiliate program prior to November 1, 2006 and you had second tier affiliates. They were carried over in the upgrade and remain active as normal.
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How do I start receiving PayPal payments?
Login to your Affiliate Administration Account and update the PayPal Field
address with your PayPal email address and select Yes to receive PayPal payment. If you do not want to receive PayPal payments, you can leave this blank and select No for PayPal Payments.
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