This Week's Newsletter
 
  • Tradeshow Calendar Updates
    Check and see if a product wholesale tradeshow
    is headed to your area!

  • Insider Tips
    Tips, tricks and features to help you get the most
    out of our Directory of Certified Wholesalers.

  • Directory Sneak-Peek
    New Products Added! Browse thru a sample of
    the wholesale products from the Suppliers we
    added this week.



About Us
At Worldwide Brands, our passion is making sure Online Sellers have access to the same top quality (actual Supply Chain) Wholesalers that professional Retail Stores use. Watch our Video above.
This Week's Newsletter
 
  • Tradeshow Calendar Updates
    Check and see if a product wholesale tradeshow is headed to your area!

  • Insider Tips
    Tips, tricks and features to help you get the most out of our Directory of Certified Wholesalers.

  • Directory Sneak-Peek
    New Products Added! Browse thru a sample of the wholesale products from the Suppliers we added this week.



About Us
At Worldwide Brands, our passion is making sure Online Sellers have access to the same top quality (actual Supply Chain) Wholesalers that professional Retail Stores use. Watch our Video above.
 
 




On The Road Again...
Wholesale Tradeshow Calendar

Wholesale Product Tradeshows are a great place to see the latest products and even get an insight into upcoming trends. Even though some tradeshows can be expensive to attend (and require retailer registration info) you'll be able to see lots of legit Suppliers. Many of the Suppliers we list in our Directory of Certified Wholesalers have come from Tradeshow leads so you might even run into our Research Staff!



On The Road Again...
Wholesale Tradeshow Calendar

Wholesale Product Tradeshows are a great place to see the latest products and even get an insight into upcoming trends. Even though some tradeshows can be expensive to attend (and require retailer registration info) you'll be able to see lots of legit Suppliers. Many of the Suppliers we list in our Directory of Certified Wholesalers have come from Tradeshow leads so you might even run into our Research Staff!



DATE DESCRIPTION LOCATION
April 25-28, 2024 World Natural Health & Beauty Show Atlanta, GA
May 3-5, 2024 Abilities Expo - New York Metro Edison, NJ
May 5-6, 2024 The Makeup Show NYC New York, NY
May 8-9, 2024 Southern California Furniture & Accessory Market Long Beach, CA
May 14-16, 2024 Sweets & Snacks Expo Indianapolis, IN



Don't have time for Tradeshows?

As a Member of Worldwide Brands you don't have to go to Tradeshows to find genuine suppliers. We visit Tradeshows, Warehouses and more to find the best Suppliers for YOU. All you have to do is login and you can instantly search 100% genuine Suppliers from the comfort of your home. (Not a Worldwide Brands Member? Click Here to Join)



Don't have time for Tradeshows?

As a Member of Worldwide Brands you don't have to go to Tradeshows to find genuine suppliers. We visit Tradeshows, Warehouses and more to find the best Suppliers for YOU. All you have to do is login and you can instantly search 100% genuine Suppliers from the comfort of your home. (Not a Worldwide Brands Member? Click Here to Join)
 
 
This Week's Insider Tip
Customer Support - Competing with Big Online Retailers
By Tisha Hedges, Director of Operations of Worldwide Brands


Customer support means being available for your customer questions and needs. This is very important and even more important to have different contact options. In order to compete with big online retailers, you must be able to provide similar options for support (if not more) to your customers. Having contact options readily available will help your customers trust you when they see how easy it is to connect with you.

Customer Support Phone Yea or Nay?

Many new small business owners don't have a phone number on their website and only offer email support. This is a mistake, as many customers want the assurance they can call if they have any questions or problems ordering or have any questions about their order.

If you aren't an established retailer with a name customers recognize, you need to have as much contact information and information about you and your company on your site so that you can show your customer that you are real and you mean business.

customer support male with phone headset showing thumbs up

So if you are new, yes, a phone number on the site is important! If not before the sale, then definitely after the sale so they can reach you.

RingCentral is a great provider for toll free numbers for your site. They are low cost, and you can set up a greeting, different extensions, as well as route that toll free number to ring to ANY phone at ANY TIME. It's amazing the number of options you get for such a great cost. Ring Central works great for those that are a one person team that wants to seem larger all the way up to a large business with a lot of contacts and extensions! Check them out!

Other Customer Support Options

Email is the biggest form of communication. However, email is also the most unreliable. Not all emails get delivered for some reason or another, and you have ZERO control over most of the technical aspects of it. With some email providers, a simple word will send your email to your customers spam or junk mail.

But becuase it is the most popular, make sure that your email address is available on the site in different locations or if you have one main email address that you want customers to use, you can post that near your phone number in the header or footer of your website.

There is also social communication. If you create a Facebook or Instagram Page for your business, put those links where people can find them so they can like and follow you. Then make sure that you have notifications ON so you can get all their questions and comments.

Another way for communication is a chat on your site. However, for a small business, this is probably not feasible because it will be offline most of the time if you still hold a full-time job and you don't have a team of people helping you. So you can avoid offering this for now, if you cannot give it at the very least 4 to 5 hours a day where you can steadily stay online during customer peak times to see if anyone asks about something.

The About Us Page is For Customers

The About Us page on your site is a big customer support area. This is where your customer learns about your business and why you are doing what you do. Simply provide your business story or why you are selling the products that you chose, if they have meaning to you, or if you are solving a problem for customers. This will help your customers understand that there is someone real there on the other end of the order.

Include images! Images of you at your workspace, or you with the product... you at a tradeshow... you talking to your wholesaler at the warehouse... There are a lot of options to personalize this.

Having all of this open and available communication with your customers is very important for competing with big online retailers. Big online retailers are available for their customers, so you should be as well.

 
 


Directory Sneak-Peek
Wholesale Products Added This Week!
We are always working hard to find our Members the BEST possible Wholesale Drop Shippers and Bulk Distributors. Here's a small sample of the latest Certified Wholesalers our Research Team added to our Directory of Certified Wholesalers this past week...

Books, Movies & Media

Health & Beauty

Clothing, Shoes & Accessories

Sporting Goods

Art

Sporting Goods

Health & Beauty

Toys, Games & Hobbies

Mature Audiences 18+

Clothing, Shoes & Accessories

Crafts & Supplies

Travel

Home & Garden

Pet Supplies

Health & Beauty
(Note: This is only a small sample. Login to see ALL New Suppliers added this week.)
 
 


Helpful Ecommerce
Trusted Service Spotlight
We ONLY recommend Services we know and TRUST. In fact, some of the services we recommend we don't take any commissions. We do it because we know it's a services that can really help you. If you are looking for the help they are offering then you should check them out. They are places you can trust.
Better Customer Support


When you are a small business owner, you want to be able to provide your customers with multiple ways to reach you if they need help and you don't want to give them your personal number, right? That's where RingCentral comes in!

Their range of options are perfect for any sized business!

We highly recommend them!

Protect Yourself


Don't use your home address for your online business! Protect yourself by getting a mailbox with a non PO Box address.

Your business will look more professional with a professional sounding address! The process is easy…

Step 1: Choose a location for your address
Step 2: Pick your service plan
Step 3: Manage your mail!

Click the link for more info! 





Protect Yourself


Don't use your home address for your online business! Protect yourself by getting a mailbox with a non PO Box address.

Your business will look more professional with a professional sounding address! The process is easy…

Step 1: Choose a location for your address
Step 2: Pick your service plan
Step 3: Manage your mail!

Click the link for more info!