This Week's Newsletter
 
  • Tradeshow Calendar Updates
    Check and see if a product wholesale tradeshow
    is headed to your area!

  • Insider Tips
    Tips, tricks and features to help you get the most
    out of our Directory of Certified Wholesalers.

  • Directory Sneak-Peek
    New Products Added! Browse thru a sample of
    the wholesale products from the Suppliers we
    added this week.



About Us
At Worldwide Brands, our passion is making sure Online Sellers have access to the same top quality (actual Supply Chain) Wholesalers that professional Retail Stores use. Watch our Video above.
This Week's Newsletter
 
  • Tradeshow Calendar Updates
    Check and see if a product wholesale tradeshow is headed to your area!

  • Insider Tips
    Tips, tricks and features to help you get the most out of our Directory of Certified Wholesalers.

  • Directory Sneak-Peek
    New Products Added! Browse thru a sample of the wholesale products from the Suppliers we added this week.



About Us
At Worldwide Brands, our passion is making sure Online Sellers have access to the same top quality (actual Supply Chain) Wholesalers that professional Retail Stores use. Watch our Video above.
 
 




On The Road Again...
Wholesale Tradeshow Calendar

Wholesale Product Tradeshows are a great place to see the latest products and even get an insight into upcoming trends. Even though some tradeshows can be expensive to attend (and require retailer registration info) you'll be able to see lots of legit Suppliers. Many of the Suppliers we list in our Directory of Certified Wholesalers have come from Tradeshow leads so you might even run into our Research Staff!



On The Road Again...
Wholesale Tradeshow Calendar

Wholesale Product Tradeshows are a great place to see the latest products and even get an insight into upcoming trends. Even though some tradeshows can be expensive to attend (and require retailer registration info) you'll be able to see lots of legit Suppliers. Many of the Suppliers we list in our Directory of Certified Wholesalers have come from Tradeshow leads so you might even run into our Research Staff!



DATE DESCRIPTION LOCATION
Aug 13-15, 2022 Atlanta Shoe Market Atlanta, GA
Aug 13-15, 2022 Shoppe Object (Home & Gift) New York, NY
Aug 14-16, 2022 JA International Jewelry Show New York, NY
Aug 14-17, 2022 NY NOW - New York International Gift Fair New York, NY
Aug 21-24, 2022 ASD Las Vegas Las Vegas, NV
Aug 23-26, 2022 Dallas Apparel & Accessories Market Dallas, TX



Don't have time for Tradeshows?

As a Member of Worldwide Brands you don't have to go to Tradeshows to find genuine suppliers. We visit Tradeshows, Warehouses and more to find the best Suppliers for YOU. All you have to do is login and you can instantly search 100% genuine Suppliers from the comfort of your home. (Not a Worldwide Brands Member? Click Here to Join)



Don't have time for Tradeshows?

As a Member of Worldwide Brands you don't have to go to Tradeshows to find genuine suppliers. We visit Tradeshows, Warehouses and more to find the best Suppliers for YOU. All you have to do is login and you can instantly search 100% genuine Suppliers from the comfort of your home. (Not a Worldwide Brands Member? Click Here to Join)
 
 
This Week's Insider Tip
Customer Service Before the Sale
By Tisha Hedges, Director of Operations of Worldwide Brands


Customer service is a priority. The most common reason why people bounce from an online retailer's website is due to the lack of connection the retailer provides the customer before they make a purchase.

It's easy to promise the world in terms of customer service after the purchase (24 hour support, free shipping, professional assistance, returns). But many customers demand contact before they make a purchase. In fact, it's what often leads to the sale more than anything else.

Brick and mortar businesses understand this, and strive to provide the best customer service possible. From the moment the customer enters the store to the moment he or she leaves, the sales associates are ready to help them with any questions or needs. This is how businesses win over customers, gain loyalty, and receive positive reviews about their brand. They work hard to earn the sale and put customers first.

Use Customer Service to Earn the Sale

two ladies doing customer service on a smartphone

As an online retailer, you're running your business in one of the most saturated areas in the world, the internet. It's like operating a business in an extremely busy mall. However, you don't have the benefit of collective traffic unless you sell on a third party platform.

Just as a brick and mortar business strives to provide that customer exceptional service that leads to the purchase, you need to focus on earning the sale with your own. Remember, many people demand excellent customer service before they buy something from a business. It's your job to go out of your way to deliver that and earn the sale. The mom and pop shops of yesteryear paved the way in terms of excellent sales support. Like always remembering their customers' names, their orders, how they like their coffee and what they like on their sandwich. You need to provide customer service both before and after the sale if you hope to succeed as an online retailer.

Ways to Provide Service

  1. Contact Page - Always provide a contact us page which outlines the ways that the customer can reach you. If you only offer email support or live chat / messenger support, that's fine, but make sure that the customer can clearly see their options.
  2. Good Information - Provide excellent information about each product to avoid questions. If you give the customer enough GOOD information about the product before hand, they won't even need to ask questions. The information should be original, it should teach them about the product, and it should sell them on the product. The last thing you want to do is paste the manufacturer content onto your page and call it a day. Check this out: manufacturer product descriptions are harmful to your business.
  3. Social Media - Facebook, Instagram & Twitter. There are many online companies that have real time dedicated customer support on their social platforms. This is used as an alternative or addition to live chat. If a customer comments on a post or sends a DM you are quickly available to answer them right from your phone.
 
 


Directory Sneak-Peek
Wholesale Products Added This Week!
We are always working hard to find our Members the BEST possible Wholesale Drop Shippers and Bulk Distributors. Here's a small sample of the latest Certified Wholesalers our Research Team added to our Directory of Certified Wholesalers this past week...

Jewelry & Watches

Toys, Games & Hobbies

Sporting Goods

Home & Garden

Health & Beauty

Clothing, Shoes & Accessories

Consumer Electronics

Health & Beauty

Food & Drinks

Business & Industrial

Sporting Goods

Art

Home & Garden

Home & Garden

Pet Supplies
(Note: This is only a small sample. Login to see ALL New Suppliers added this week.)
 
 


Helpful Ecommerce
Trusted Service Spotlight
We ONLY recommend Services we know and TRUST. In fact, some of the services we recommend we don't take any commissions. We do it because we know it's a services that can really help you. If you are looking for the help they are offering then you should check them out. They are places you can trust.
Powerful Sales Tools


Millions of the world's most successful brands trust Shopify to sell, ship and process payments anywhere. Create an ecommerce website backed by powerful tools that help you find customers, drive sales, and manage your day-to-day.

Click the link and Try for Free! 

Better Customer Service


When you are a small business owner, you want to be able to provide your customers with multiple ways to reach you if they need help and you don't want to give them your personal number, right? That's where RingCentral comes in!

Their range of options are perfect for any sized business!

We highly recommend them! 





Better Customer Service


When you are a small business owner, you want to be able to provide your customers with multiple ways to reach you if they need help and you don't want to give them your personal number, right? That's where RingCentral comes in!

Their range of options are perfect for any sized business!

We highly recommend them!