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I have found your newsletters, videos, resource centre and e books immensely helpful in getting me through the reams and reams of information.
It can be a bit discouraging at times but your plethora of free material and obvious experience in this area has helped me maintain my focus.You have made this endeavor immensely more possible with your wonderful product and amazing support and advice that you offer so freely.
I do get the impression that you actually care about your customers and do want to see them succeed. Obviously this is one of the keys to your success.